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Intelligence Unit Manager

NHS AfC: Band 8b / Monitor: 3.3 (indicative)

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Intelligence Unit Manager
NHS AfC: Band 8b / Monitor: 3.3 (indicative)
Full Time 37.5 Hours per week
Job ref
North East Hampshire
£47,092 - £58,217 (plus HCA £1,682) per annum
02/07/2017 23:59

The Healthcare Safety Investigation Branch (HSIB) was established by the Secretary of State for Health in April 2016. Headed by the Chief Investigator, it is tasked with carrying out independent safety investigations across the healthcare system in England, and became operational in April 2017.

The purpose of HSIB is to undertake independent, expert, investigations of serious, systemic patient safety problems affecting NHS patients, and to make safety recommendations intended to prevent recurrence and to improve safety across the healthcare system. It is not to apportion blame or liability. A more detailed background document describing the establishment, purpose, and mode of operation of HSIB is included within the application pack.

HSIB will seek to carry out investigations which are most likely to reveal the causes of systemic risks to patient safety and maximise the potential for system-wide learning, as well as making optimum use of HSIBs unique capabilities.

To support this investigative activity, the Intelligence Unit (IU) will gather, integrate, analyse and prioritise healthcare safety intelligence from a wide variety of sources. Working with the lead investigators the IU team will help to identify, define and propose investigations, series of investigations, or safety studies by HSIB into safety events or issues affecting the healthcare system.

The IU team will also assist HSIB in evaluating and assessing the ultimate effects of its investigation reports and recommendations, to inform the choice of future investigation subjects and provide recommendations for improving investigative processes and methods.

The Medical Director and the Director of Investigation are seeking an experienced, intelligent and thoughtful individual with a good knowledge and understanding of the healthcare system to assist him in the day to day running of the IU, leading and developing its activities to support the objectives of HSIB.

The Intelligence Manager will need excellent IT skills, and will be comfortable working with data in a variety of forms, to analyse, understand and make effective use of it.

Internally, the Intelligence Manager will support the Medical Director and be supported by the Intelligence Analysts, work closely with the investigation teams, and expect to receive a level of assistance from the general administrative staff. The Intelligence Manager will hold line management responsibility for the Intelligence Analysts and any other members recruited to the team in future.

The IU Manager will also have an important external facing role, in that the IU will operate the system to accept external referrals of safety events, issues and concerns from a wide range of stakeholders in the healthcare system. These can be expected to range across senior government officials, healthcare professionals and other staff, a variety of healthcare support and lobbying organisations, patients, families and the public.
Therefore, the successful applicant will be expected to be knowledgeable and empathetic, being able to relate effectively to the variety of individuals who may seek the attention and assistance of HSIB.

Disability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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