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NRLS Reporting Support Officer

NHS AfC: Band 5 / Monitor 4.2 (indicative)

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NRLS Reporting Support Officer
NHS AfC: Band 5 / Monitor 4.2 (indicative)
Fixed Term until 30/06/2018
Full Time 37.5 hours per week
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Skipton House, 3rd Floor, 80 London Road
£22,128 - £28,746 (+HCAS £4425 - £5749) per annum
Today at 23:59

NHS Improvement is responsible for overseeing foundation trusts, NHS trusts and independent providers. We offer the support these providers need to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. By holding providers to account and, where necessary, intervening, we help the NHS to meet its short-term challenges and secure its future.

NHS Improvement is the operational name for the organisation that brings together Monitor, NHS Trust Development Authority, Patient Safety, the National Reporting and Learning System, the Advancing Change team and the Intensive Support Teams.

The NRLS team manages the National Reporting and Learning System which is an information management system which stores, cleanses, and extracts for analysis, patient safety incident reports from NHS organisations in England and Wales.

The team provides proactive support to reporting organisations, data management, and extraction of incident report data for statistical analysis.

It produces quarterly reports describing trends and patterns in incident reports and supplies the NHS in England and Wales with six monthly organisational feedback reports (official statistics).

The purpose of the NRLS Reporting Support Officer role is to provide efficient and effective administrative business support, facilitating and monitoring of progress of reporting activities to the NRLS team.

This could include: monitoring a helpdesk email inbox, responding to user queries, providing expert guidance to NRLS Reporting users, resolving day to day problems, developing appropriate resources guidance, organising meetings and workshops, filing and copying, managing correspondence, maintaining information or databases, taking notes and minutes of meetings and other support activities.

Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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