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Corporate Services Toolkit Implementation Lead

NHS AfC: Band 8a / Monitor 3.2 (indicative)

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Corporate Services Toolkit Implementation Lead
NHS AfC: Band 8a / Monitor 3.2 (indicative)
Full Time 37.5 hours per week
Job ref
Wellington House
£40,428 - £48,514 (+HCAS £6,469) per annum
28/01/2018 23:59

NHS Improvement is responsible for overseeing foundation trusts, NHS trusts and independent providers. We offer the support these providers need to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. By holding providers to account and, where necessary, intervening, we help the NHS to meet its short-term challenges and secure its future.

NHS Improvement is the operational name for the organisation that brings together Monitor, NHS Trust Development Authority, Patient Safety, the National Reporting and Learning System, the Advancing Change team and the Intensive Support Teams.

We are recruiting for a Toolkit Implementation Lead to oversee the development of the corporate services productivity toolkit and manage the roll out of the toolkit to ensure maximum impact and uptake with stakeholders (delivering priority five, above).

The corporate services toolkit brings together all materials produced by the programme to support trusts with the required methodologies, guidance, evidence and insight to deliver improvements to corporate service functions. Toolkit materials will include guidance such as:
- Future operating models for corporate service functions;
- Good practice within the NHS and wider sectors;
- ‘How-to’ deliver change in complex environments;
- Delivering Cost Improvement Plans (CIPs);
- Measuring impact and performance through benchmarking; and
- Managing complex change.

The toolkit lead will work across the CSPP team and Operational Productivity directorate. You will be responsible for developing a plan for the toolkit development and roll out, making sure it remains on track. You will work with the programme team to develop the toolkit materials and will work closely with NHSI colleagues, trusts, subject matter experts and corporate service providers to test versions of the tools, gaining insight into the user experience and feeding improvements into the design process. You will have wider responsibilities, supporting the programme team in using the toolkit materials with trusts and preparing for visits and workshops regarding corporate services improvements.

You will support the write-up of case studies and evidence of the changes delivered locally, regionally and nationally and will evaluate the toolkit’s contribution in supporting planning and implementation.

We are looking for a dynamic person with the focus to drive through a challenging project and who has the planning, management and communication skills to bring people with them. Ideally, you will have experience of working across organisations in complex programme environments with strategic importance. An understanding of the health sector and working with provider trusts is desirable, however, the most important qualities are the ability to lead a challenging project through to completion and the inter-personal skills to listen and respond to stakeholder and programme needs effectively.

This is an enabling role for delivery of change across the NHS both nationally and regionally, through working with the Operational Productivity regional teams. The nature of the work might vary from day to day and week to week and travel across England to trusts is likely to be required.

There is scope to shape this role and an ambitious candidate will grow the role and impact the toolkit can make. We are looking forward to reviewing applications from candidates with an impressive track record of success.

Disability confident employer

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Further details / informal visits contact

RODDY, Gemma